SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown3 of 8 below good
Medicines optimisationSignificant shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Infection prevention and controlGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?62%Good
See the breakdownHide the breakdown3 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Responding to people's immediate needsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 23 good, 10 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Spires is in the Requires improvement tier ?, with 49 other homes in Staffordshire.
78% of rated homes here are Good or Outstanding (England: 82%).
The Spires is a 70-bed residential care home in Lichfield, Staffordshire, run by Barchester Healthcare Homes Limited. It is registered to care for older people, people with dementia, younger adults and people with a physical disability. That is larger than most homes in Staffordshire, where the typical home has 28 beds.
CQC's latest rating, from March 2025, is Requires improvement overall. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. That matches its previous rating, from September 2019. Ratings in Staffordshire are typically about 5 years old, which makes this one newer than most. 10 of its 33 scored standards were below good, including “medicines optimisation”.
In Staffordshire, 78% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 4 out of 5 in December 2025. 85% of homes in Staffordshire score the top mark of 5. It is one of 210 homes run by Barchester Healthcare Homes Limited. 175 of those with a rating are Good or Outstanding. About 1.9 km away, Rosemary Lodge is rated Good.
