SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Willows is in the Good, with Outstanding areas tier ?, with 7 other homes in Wiltshire.
90% of rated homes here are Good or Outstanding (England: 82%).
The Willows is one of 157 care homes in Wiltshire: a 10-bed residential care home in Warminster, run by Autonomy Life Ltd. Its CQC registration covers older people and people with a learning disability or autism. It is a small home for Wiltshire, where the median is 21 beds.
Autonomy Life Ltd runs 4 care homes, and all 3 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. 7 other homes in Wiltshire share its tier, “Good, with Outstanding areas”.
CQC's latest rating, from January 2019, is Good overall. It was Good for safe, effective, caring and well-led as well. For responsive, the rating was Outstanding. Its previous rating, in December 2017, was Requires improvement, so the home has improved. CQC hasn't re-rated the home for over 5 years, like 40% of homes in Wiltshire. Here is how rating age varies by council.
