SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Listening to and involving peopleSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Person-centred careGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Oaks is a 10-bed residential care home in Malvern, Worcestershire, run by Autonomy Life Ltd. It is registered to care for people with a learning disability or autism. It is a small home for Worcestershire, where the median is 35 beds.
In May 2025, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in August 2021. The typical rating in Worcestershire is about 4 years old, so this one is fairly recent. CQC found some shortfalls in “listening to and involving people”, one of 2 standards out of 33 scored below good.
It is one of 4 homes run by Autonomy Life Ltd. 3 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. In Worcestershire, 85% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in January 2025. That is true of 92% of homes in Worcestershire.
