SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown4 of 8 below good
Safe environmentsSignificant shortfalls
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Learning cultureGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?54%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Consent to care and treatmentSignificant shortfalls
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Equity in accessSome shortfalls
Care provision, integration and continuityGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Osborne Court is in the Requires improvement tier ?, with 23 other homes in Worcestershire.
85% of rated homes here are Good or Outstanding (England: 82%).
Herefordshire and Worcestershire Health and Care NHS Trust runs Osborne Court, a nursing home in Malvern, Worcestershire with room for 14 residents. It is registered to care for people with a physical disability, people with a learning disability or autism, people with a sensory impairment and children. It is a small home for Worcestershire, where the median is 35 beds.
CQC last rated the home in July 2026, giving it Requires improvement overall. Safe, effective and well-led were also Requires improvement. Caring and responsive were rated Good. That is more recent than most ratings in Worcestershire, where the typical rating is about 4 years old. CQC found significant shortfalls in “consent to care and treatment”, one of 12 standards out of 33 scored below good.
In Worcestershire, 85% of rated care homes are Good or Outstanding (England 82%). CQC's register shows no registered manager at the moment. About 0.6 km away, The Oaks is rated Good. It is one of 2 homes run by Herefordshire and Worcestershire Health and Care NHS Trust. 0 of those with a rating are Good or Outstanding.
