SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
National Star Foundation runs Matrixcare, a residential care home in Malvern, Worcestershire with room for 4 residents. It is registered to care for younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is a small home for Worcestershire, where the median is 35 beds.
In July 2018, CQC gave it Good overall, and Good for each of the five key questions too. At over 5 years old, this rating is older than most. 39% of ratings in Worcestershire are as old (how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. It is one of 5 homes run by National Star Foundation. 5 of those with a rating are Good or Outstanding. Across Worcestershire, 85% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in August 2025. That is true of 92% of homes in Worcestershire.
