SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by FitzRoy Support, Dalvington/The Oaks is a residential care home in Malvern, Worcestershire with 15 registered beds. CQC registers it to look after people with a physical disability, people with a learning disability or autism and people with a sensory impairment. The typical home in Worcestershire has 35 beds, so this one is on the small side.
Its CQC rating, from January 2024, is Good across the board: overall and for every key question. Before that, in October 2020, it was rated Requires improvement.
None of the 6 nearest rated homes has a higher rating. It is one of 17 homes run by FitzRoy Support. 14 of those with a rating are Good or Outstanding. Across Worcestershire, 85% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in May 2024. That is true of 92% of homes in Worcestershire.
