SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in June 2026. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Cleeve House is one of 171 care homes in Worcestershire: a 23-bed residential care home in Malvern, run by Casyan Ltd. CQC registers it to look after older people and people with dementia.
CQC rated it Good overall and in all five key questions in January 2019. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in March 2016, was the same. At over 5 years old, this rating is older than most. 39% of ratings in Worcestershire are as old (how rating age varies by council).
Across Worcestershire, 85% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in November 2025. That is true of 92% of homes in Worcestershire. None of the 6 nearest rated homes has a higher rating. The home changed owner in June 2026.
