SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Thurston House is in the Good, with an area to improve tier ?, with 4 other homes in Milton Keynes.
88% of rated homes here are Good or Outstanding (England: 82%).
Pathways Care Group Limited runs Thurston House, a residential care home in Newport Pagnell, Milton Keynes with room for 7 residents. Its CQC registration covers people with a learning disability or autism and people with mental health needs. It is a small home for Milton Keynes, where the median is 29 beds.
CQC last rated the home in June 2019, giving it Good overall. Safe, effective, caring and responsive were also Good. CQC rated well-led as Requires improvement. That is up from Requires improvement in July 2018. At over 5 years old, this rating is older than most. 48% of ratings in Milton Keynes are as old (how rating age varies by council).
16 of Pathways Care Group Limited’s 16 rated homes are Good or Outstanding (compare care home groups). None of the 5 nearest rated homes has a higher rating. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2025. That is true of 85% of homes in Milton Keynes. Across Milton Keynes, 88% of rated homes are Good or Outstanding, against 82% for England.
