SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Tiltwood is in the Good, with an area to improve tier ?, with 21 other homes in Surrey.
81% of rated homes here are Good or Outstanding (England: 82%).
Tiltwood is one of 349 care homes in Surrey: a 50-bed residential care home in Cobham, run by Care UK Community Partnerships Ltd. CQC registers it to look after older people, people with dementia, people with a physical disability and people with mental health needs. That is larger than most homes in Surrey, where the typical home has 30 beds.
CQC's latest rating, from August 2023, is Good overall. It was Good for safe, caring, responsive and well-led as well. CQC rated effective as Requires improvement. It was also rated Good at the inspection before, in June 2018.
None of the 5 nearest rated homes has a higher rating. Care UK Community Partnerships Ltd runs 106 care homes, and 97 of the 102 rated are Good or Outstanding. CQC's register shows no registered manager at the moment. Across Surrey, 81% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in May 2025. That is true of 87% of homes in Surrey.
