Residential care home · East Sussex

Tinkers Hatch

New Pond Hill Cross In hand, Heathfield, TN21 0LX

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement Rated 4 years ago

CQC rating

Requires improvement
Published 3 August 2022 Rated 4 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Requires improvement
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Earlier ratings ?

  • February 2021Inspected, no new rating
  • January 2020Requires improvementSECRW
  • January 2019Requires improvementSECRW
  • December 2017Requires improvementSECRW
  • September 2015GoodSECRW

Read the full report on the CQC website ↗

How it compares in East Sussex

Tinkers Hatch is in the Requires improvement tier ?, with 41 other homes in East Sussex. 85% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 5 (2%)
  • Good, with Outstanding areas 10 (4%)
  • Good 168 (60%)
  • Good, with an area to improve 48 (17%)
  • Requires improvement 42 (15%)
  • Not yet rated 8 (3%)

See all 281 care homes in East Sussex →

Care homes nearby

  • Heffle Court
    Heathfield, East Sussex · TN21 8DR · Nursing home · 41 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Holy Cross Care Home
    Heathfield, East Sussex · TN21 0DZ · Nursing home · 60 beds2.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Woodcote
    Mayfield, East Sussex · TN20 6JJ · Residential care home · 6 beds2.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Millcroft
    Horam, East Sussex · TN21 0HF · Residential care home · 24 beds3.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Quality Reliable Care Limited
    Heathfield, East Sussex · TN21 0JL · Residential care home · 12 beds4.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated this month
  • Lydfords Care Home
    Lewes, East Sussex · BN8 6DR · Residential care home · 36 beds6.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near TN21 0LX →

Tinkers Hatch at a glance

Tinkers Hatch is an independent 32-bed residential care home in Heathfield, East Sussex, registered with CQC under its own name. Its CQC registration covers older people, younger adults, people with a physical disability and people with a learning disability or autism.

CQC last rated the home in August 2022, giving it Requires improvement overall. It was Requires improvement for safe, effective, responsive and well-led as well. CQC rated caring as Good. It was also rated Requires improvement at the inspection before, in January 2020.

Food hygiene inspectors scored the kitchen 5 out of 5 in July 2025. That is true of 90% of homes in East Sussex. 41 other homes in East Sussex share its tier, “Requires improvement”. About 1.6 km away, Heffle Court is rated Good.