SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Millcroft is a 24-bed residential care home in Horam, East Sussex. The home is its own registered provider. CQC registers it to look after older people and people with a sensory impairment.
In September 2019, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from November 2016. CQC hasn't re-rated the home for over 5 years, like 35% of homes in East Sussex. Here is how rating age varies by council.
Millcroft & York Lodge Care Homes Limited runs 2 care homes, and all 2 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. 167 other homes in East Sussex share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from January 2026. That is true of 90% of homes in East Sussex.
