SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in October 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Holy Cross Care Home is a 60-bed nursing home in Heathfield, East Sussex, run by Grace and Compassion Benedictines CIO. It is registered to care for older people, people with a physical disability and people with a sensory impairment. The typical home in East Sussex has 24 beds, so this one is bigger than average.
4 of Grace and Compassion Benedictines CIO’s 4 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it. Grace and Compassion Benedictines CIO has run the home since October 2025, when it changed owner. 167 other homes in East Sussex share its tier, “Good”. Food hygiene inspectors scored the kitchen 5 out of 5 in March 2026. 90% of homes in East Sussex also score 5.
In January 2020, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in April 2017, was the same. The rating is more than 5 years old. In East Sussex, 35% of ratings are that old (see how rating age varies by council).
