SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Toby Lodge is in the Good, with Outstanding areas tier ?, with 1 other home in Tower Hamlets.
90% of rated homes here are Good or Outstanding (England: 82%).
Venus Healthcare Homes Ltd runs Toby Lodge, a residential care home in London, Tower Hamlets with room for 10 residents. CQC registers it to look after older people, younger adults, people with a learning disability or autism, people with mental health needs, people who use drugs or alcohol and people detained under the Mental Health Act. That is smaller than most homes in Tower Hamlets, where the typical home has 42 beds.
CQC's latest rating, from March 2018, is Good overall. Safe, effective, caring and responsive were also Good. CQC rated well-led as Outstanding. That matches its previous rating, from May 2017. At over 5 years old, this rating is older than most. 70% of ratings in Tower Hamlets are as old (how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. Venus Healthcare Homes Ltd runs 2 care homes, and all 2 rated are Good or Outstanding. In Tower Hamlets, 90% of rated care homes are Good or Outstanding (England 82%).
