SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The home changed owner in February 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Coxley House is in the Good, with an area to improve tier ?, with 0 other homes in Tower Hamlets.
90% of rated homes here are Good or Outstanding (England: 82%).
Coxley House is one of 10 care homes in Tower Hamlets: a 13-bed residential care home in London, run by Hestia Housing and Support. Its CQC registration covers older people, younger adults and people with mental health needs. That is smaller than most homes in Tower Hamlets, where the typical home has 42 beds.
There is no registered manager on CQC's register right now. 2 of Hestia Housing and Support’s 3 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it. Hestia Housing and Support has run the home since February 2025, when it changed owner. Food hygiene inspectors scored the kitchen 2 out of 5 in May 2025. In Tower Hamlets, 67% of homes score 5. Across Tower Hamlets, 90% of rated homes are Good or Outstanding, against 82% for England.
CQC's latest rating, from September 2019, is Good overall. It was Good for safe, effective, caring and responsive as well. CQC rated well-led as Requires improvement. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in April 2017, was the same. The rating is more than 5 years old. In Tower Hamlets, 70% of ratings are that old (see how rating age varies by council).
