SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Mrs Eileen O'Connor-Marsh runs Tower House Residential Home, a residential care home in Salisbury, Wiltshire with room for 24 residents. It is registered to care for older people, people with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs, people with a sensory impairment, people who use drugs or alcohol and people detained under the Mental Health Act.
In March 2019, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in August 2016, was the same. At over 5 years old, this rating is older than most. 40% of ratings in Wiltshire are as old (how rating age varies by council).
104 other homes in Wiltshire share its tier, “Good”. It is one of 2 homes run by Mrs Eileen O'Connor-Marsh. 1 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
