SafeAre people protected from abuse and avoidable harm?56%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?50%Requires improvement
See the breakdownHide the breakdown5 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 14 good, 19 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Tunstall Hall Care Centre is in the Requires improvement tier ?, with 18 other homes in Shropshire.
80% of rated homes here are Good or Outstanding (England: 82%).
Tunstall Hall Care Centre is a 33-bed residential care home in Market Drayton, Shropshire, run by St Philips Care Limited. CQC registers it to look after older people and people with dementia.
CQC's latest rating, from July 2025, is Requires improvement overall. Safe, caring and well-led were also Requires improvement. For effective and responsive, the rating was Good. It was also rated Requires improvement at the inspection before, in September 2022. That is more recent than most ratings in Shropshire, where the typical rating is about 7 years old. Of the 33 standards CQC scored, 19 fell below good. The lowest was “independence, choice and control” (some shortfalls).
Bradbury Court, 2.1 km away, is the closest home rated Good. 17 of St Philips Care Limited’s 21 rated homes are Good or Outstanding (compare care home groups). 18 other homes in Shropshire share its tier, “Requires improvement”. The kitchen has a food hygiene rating of 5 (very good), from May 2025. That is true of 91% of homes in Shropshire.
