SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
United Response - The Swallows 183 -189 Hanworth Road is in the Good tier ?, with 31 other homes in Richmond upon Thames.
95% of rated homes here are Good or Outstanding (England: 82%).
About United Response - The Swallows 183 -189 Hanworth Road
United Response - The Swallows 183 -189 Hanworth Road is a 6-bed residential care home in Hampton, Richmond upon Thames. The home is its own registered provider. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment.
There is no registered manager on CQC's register right now. 17 of United Response’s 18 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it. Across Richmond upon Thames, 95% of rated homes are Good or Outstanding, against 82% for England.
CQC rated it Good overall and in all five key questions in January 2023. Its rating before that, in April 2019, was the same.
