SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Upton Manor is one of 112 care homes in Dorset: a 67-bed nursing home in Poole, run by Waypoints (Upton) Ltd. Its CQC registration covers older people, people with dementia, younger adults and people with mental health needs. The typical home in Dorset has 31 beds, so this one is bigger than average.
Of the 6 closest rated homes, none is rated above it. Its kitchen was rated 5 for food hygiene in April 2026. 100% of homes in Dorset also score 5. Across Dorset, 94% of rated homes are Good or Outstanding, against 82% for England.
CQC rated it Good overall and in all five key questions in August 2021. That is up from Requires improvement in November 2020. CQC hasn't re-rated the home for over 5 years, like 26% of homes in Dorset. Here is how rating age varies by council.
