SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
How it compares in Bournemouth, Christchurch and Poole
Upton Bay Care Home is in the Good tier ?, with 102 other homes in Bournemouth, Christchurch and Poole.
96% of rated homes here are Good or Outstanding (England: 82%).
Upton Bay Care Home is a 68-bed residential care home in Poole, Bournemouth, Christchurch and Poole, run by Barchester Healthcare Homes Limited. It is registered to care for older people, people with dementia and younger adults. The typical home in Bournemouth, Christchurch and Poole has 23 beds, so this one is bigger than average.
Its CQC rating, from May 2022, is Good across the board: overall and for every key question.
None of the 6 nearest rated homes has a higher rating. It is one of 210 homes run by Barchester Healthcare Homes Limited. 175 of those with a rating are Good or Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in February 2025. That is true of 94% of homes in Bournemouth, Christchurch and Poole. Across Bournemouth, Christchurch and Poole, 96% of rated homes are Good or Outstanding, against 82% for England.
