SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in April 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Victoria House Care Centre is in the Good tier ?, with 33 other homes in Middlesbrough.
95% of rated homes here are Good or Outstanding (England: 82%).
Victoria House Care Centre is a 69-bed nursing home in Middlesbrough, run by Key Healthcare (St Helens) Limited. It is registered to care for older people, people with dementia, younger adults and people with mental health needs. Most homes in Middlesbrough are smaller: the median there is 35 beds.
1 of Key Healthcare (St Helens) Limited’s 2 rated homes are Good or Outstanding (compare care home groups). Key Healthcare (St Helens) Limited has run the home since April 2025, when it changed owner. Of the 6 closest rated homes, none is rated above it. Across Middlesbrough, 95% of rated homes are Good or Outstanding, against 82% for England.
In February 2023, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. That matches its previous rating, from October 2020.
