SafeAre people protected from abuse and avoidable harm?34%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Infection prevention and controlSignificant shortfalls
Involving people to manage risksSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe environmentsSignificant shortfalls
Safe systems, pathways and transitionsSignificant shortfalls
Learning cultureSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?42%Requires improvement
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSignificant shortfalls
Consent to care and treatmentSignificant shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?50%Requires improvement
See the breakdownHide the breakdown5 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
ResponsiveAre services organised to meet people's needs?46%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Person-centred careSignificant shortfalls
Care provision, integration and continuitySome shortfalls
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?36%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Freedom to speak upSome shortfalls
Partnerships and communitiesSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 0 good, 33 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Key Healthcare (St Helens) Limited runs Elizabeth Court, a nursing home in St Helens, St. Helens with room for 44 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with mental health needs.
CQC last rated the home in August 2025, giving it Inadequate overall. Safe and well-led were also Inadequate. CQC rated effective, caring and responsive as Requires improvement. Its previous rating, in February 2023, was Requires improvement, so the home has slipped. The typical rating in St. Helens is about 4 years old, so this one is fairly recent. CQC found significant shortfalls in “assessing needs”, one of 33 standards out of 33 scored below good.
