SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Victoria House is an independent 12-bed residential care home in Poulton, Lancashire, registered with CQC under its own name. It is registered to care for older people and people with dementia. The typical home in Lancashire has 28 beds, so this one is on the small side.
In October 2018, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from June 2016. At over 5 years old, this rating is older than most. 47% of ratings in Lancashire are as old (how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. Food hygiene inspectors scored the kitchen 5 out of 5 in December 2024. That is true of 77% of homes in Lancashire. In Lancashire, 83% of rated care homes are Good or Outstanding (England 82%).
