SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?95%★Outstanding
See the breakdownHide the breakdown4 of 5 exceptional
Responding to people's immediate needsGood
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Equity in accessGood
Equity in experiences and outcomesGood
Providing InformationGood
Care provision, integration and continuityExceptional
Listening to and involving peopleExceptional
Person-centred careExceptional
Planning for the futureExceptional
Well-ledIs the home well managed, with a culture of high-quality care?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Freedom to speak upGood
Governance, management and sustainabilityGood
Workforce equality, diversity and inclusionGood
Capable, compassionate and inclusive leadersExceptional
Learning, improvement and innovationExceptional
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
West Eaton Nursing Home is in the Outstanding tier ?, with 5 other homes in Herefordshire, County of.
84% of rated homes here are Good or Outstanding (England: 82%).
Heritage Manor Limited runs West Eaton Nursing Home, a nursing home in Leominster, Herefordshire, County of with room for 33 residents. CQC registers it to look after older people, people with dementia and people with a physical disability. Most homes in Herefordshire, County of are smaller: the median there is 21 beds.
5 other homes in Herefordshire, County of share its tier, “Outstanding”. The kitchen has a food hygiene rating of 5 (very good), from May 2026. 92% of homes in Herefordshire, County of also score 5. It is one of 6 homes run by Heritage Manor Limited. 5 of those with a rating are Good or Outstanding. It is the only Outstanding home among the 7 closest.
CQC's latest rating, from September 2026, is Outstanding overall. Caring, responsive and well-led were also Outstanding. CQC rated safe and effective as Good. Its previous rating, in May 2019, was Good, so the home has improved. That is more recent than most ratings in Herefordshire, County of, where the typical rating is about 5 years old. CQC scored 33 standards: 12 exceptional and the rest good.
