SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
An independent residential care home in Workington, Cumberland, West House - 3&4 Glebe Lane is run by an organisation of the same name. It has 8 beds. Its CQC registration covers people with a learning disability or autism. The typical home in Cumberland has 25 beds, so this one is on the small side.
47 other homes in Cumberland share its tier, “Good”. Food hygiene inspectors scored the kitchen 5 out of 5 in November 2023. 90% of homes in Cumberland also score 5. West House runs 5 care homes, and 4 of the 5 rated are Good or Outstanding. Walsingham Support - Crummock Road, 3.7 km away, is the closest home rated Outstanding.
In February 2019, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in November 2016, was the same. At over 5 years old, this rating is older than most. 42% of ratings in Cumberland are as old (how rating age varies by council).
