SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
West Lodge Care Home is an independent 60-bed residential care home in Crook, County Durham, registered with CQC under its own name. It is registered to care for older people and people with a physical disability. That is larger than most homes in County Durham, where the typical home has 40 beds.
CQC rated it Good overall and in all five key questions in January 2018. Its rating before that, in December 2015, was the same. At over 5 years old, this rating is older than most. 29% of ratings in County Durham are as old (how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. The kitchen has a food hygiene rating of 4 (good), from June 2026. 84% of homes in County Durham score the top mark of 5. 99 other homes in County Durham share its tier, “Good”.
