★OutstandingSafe: GoodEffective: GoodCaring: OutstandingResponsive: OutstandingWell-led: OutstandingRated 8 years ago↑ Up from GoodNo registered manager
SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Run by Abbeyfield Society (The), Westall House is a residential care home in Horsted Keynes, West Sussex with 33 registered beds. CQC registers it to look after older people, people with dementia and younger adults.
The current CQC rating is Outstanding, published in April 2018. It was Outstanding for caring, responsive and well-led as well. Safe and effective were rated Good. That is up from Good in September 2015. CQC hasn't re-rated the home for over 5 years, like 32% of homes in West Sussex. Here is how rating age varies by council.
In West Sussex, 85% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in July 2026. That is true of 92% of homes in West Sussex. 13 of Abbeyfield Society (The)’s 13 rated homes are Good or Outstanding (compare care home groups). CQC's register shows no registered manager at the moment. None of the 6 nearest homes is rated Outstanding.
