SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Willow Court is in the Good, with Outstanding areas tier ?, with 11 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Run by Quantum Care Limited, Willow Court is a residential care home in Harpenden, Hertfordshire with 81 registered beds. It is registered to care for older people, people with dementia, younger adults and people with a physical disability. Most homes in Hertfordshire are smaller: the median there is 30 beds.
Across Hertfordshire, 76% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in June 2026. 92% of homes in Hertfordshire also score 5. Quantum Care Limited runs 23 care homes, and 14 of the 19 rated are Good or Outstanding. Of the 4 closest rated homes, none is rated above it.
CQC's latest rating, from April 2019, is Good overall. It was Good for safe, effective, caring and well-led as well. CQC rated responsive as Outstanding. Its rating before that, in August 2016, was the same. CQC hasn't re-rated the home for over 5 years, like 53% of homes in Hertfordshire. Here is how rating age varies by council.
