SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Mountbatten Lodge is in the Good, with Outstanding areas tier ?, with 11 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Mountbatten Lodge is a 60-bed residential care home in Hemel Hempstead, Hertfordshire, run by Quantum Care Limited. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability. The typical home in Hertfordshire has 30 beds, so this one is bigger than average.
Quantum Care Limited runs 23 care homes, and 14 of the 19 rated are Good or Outstanding. Of the 5 closest rated homes, none is rated above it. Its kitchen was rated 5 for food hygiene in March 2026. 92% of homes in Hertfordshire also score 5. In Hertfordshire, 76% of rated care homes are Good or Outstanding (England 82%).
The current CQC rating is Good, published in June 2019. Safe, effective, caring and well-led were also Good. CQC rated responsive as Outstanding. It was also rated Good at the inspection before, in December 2016. The rating is more than 5 years old. In Hertfordshire, 53% of ratings are that old (see how rating age varies by council).
