SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Alexandra Care Home is in the Requires improvement tier ?, with 49 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Alexandra Care Home is one of 246 care homes in Hertfordshire: a 76-bed nursing home in Hemel Hempstead, run by Healthcare Homes (Spring) Limited. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. Most homes in Hertfordshire are smaller: the median there is 30 beds.
CQC rated it Requires improvement overall and in all five key questions in August 2022. That matches its previous rating, from April 2022.
Across Hertfordshire, 76% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from April 2026. That is true of 92% of homes in Hertfordshire. Healthcare Homes (Spring) Limited runs 6 care homes, and 4 of the 6 rated are Good or Outstanding. The nearest home with a higher rating is The Lodge Care Home (Good), 0.1 km away.
