SafeAre people protected from abuse and avoidable harm?50%Requires improvement
See the breakdownHide the breakdown8 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Care provision, integration and continuitySome shortfalls
Providing InformationSome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Partnerships and communitiesSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Cherry Tree Manor is in the Requires improvement tier ?, with 49 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Cherry Tree Manor is one of 246 care homes in Hertfordshire: a 58-bed residential care home in Hemel Hempstead, run by Oak Care Limited. CQC registers it to look after older people, people with dementia and people with a physical disability. Most homes in Hertfordshire are smaller: the median there is 30 beds.
The current CQC rating is Requires improvement, published in November 2025. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. That matches its previous rating, from July 2019. Ratings in Hertfordshire are typically about 5 years old, which makes this one newer than most. CQC found significant shortfalls in “governance, management and sustainability”, one of 12 standards out of 33 scored below good.
Lime Tree Manor Nursing and Residential Home, 0.3 km away, is the closest home rated Good. Food hygiene inspectors scored the kitchen 5 out of 5 in August 2025. That is true of 92% of homes in Hertfordshire. 49 other homes in Hertfordshire share its tier, “Requires improvement”.
