SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St Pauls Care Centre is in the Outstanding tier ?, with 8 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Run by Westgate Healthcare (Hemel Hempstead) Limited, St Pauls Care Centre is a nursing home in Hemel Hempstead, Hertfordshire with 88 registered beds. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Hertfordshire has 30 beds, so this one is bigger than average.
CQC last rated the home in May 2020, giving it Outstanding overall. It was Outstanding for responsive and well-led as well. For safe, effective and caring, the rating was Good. The rating is more than 5 years old. In Hertfordshire, 53% of ratings are that old (see how rating age varies by council).
None of the 6 nearest homes is rated Outstanding. Its kitchen was rated 5 for food hygiene in October 2025. That is true of 92% of homes in Hertfordshire. 8 other homes in Hertfordshire share its tier, “Outstanding”.
