SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Willow House is in the Good, with an area to improve tier ?, with 19 other homes in Devon.
90% of rated homes here are Good or Outstanding (England: 82%).
Willow House is one of 306 care homes in Devon: a 30-bed residential care home in South Brent, run by Thurlestone Court Limited. Its CQC registration covers older people, people with dementia, people with a physical disability and people with mental health needs.
Of the 6 closest rated homes, none is rated above it. 3 of Thurlestone Court Limited’s 3 rated homes are Good or Outstanding (compare care home groups). 19 other homes in Devon share its tier, “Good, with an area to improve”. The kitchen has a food hygiene rating of 5 (very good), from November 2025. 86% of homes in Devon also score 5.
The current CQC rating is Good, published in April 2019. It was Good for safe, effective, caring and responsive as well. CQC rated well-led as Requires improvement. That is up from Requires improvement in August 2018. The rating is more than 5 years old. In Devon, 51% of ratings are that old (see how rating age varies by council).
