SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Willowbrook is a 6-bed residential care home in Leicester, run by Voyage 1 Limited. Its CQC registration covers younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs, people with a sensory impairment and people who use drugs or alcohol. The typical home in Leicester has 25 beds, so this one is on the small side.
CQC rated it Good overall and in all five key questions in August 2019. That matches its previous rating, from March 2017. The rating is more than 5 years old. In Leicester, 29% of ratings are that old (see how rating age varies by council).
The kitchen has a food hygiene rating of 5 (very good), from February 2024. That is true of 95% of homes in Leicester. 53 other homes in Leicester share its tier, “Good”. It is one of 241 homes run by Voyage 1 Limited. 217 of those with a rating are Good or Outstanding. CQC's register shows no registered manager at the moment. None of the 6 nearest rated homes has a higher rating.
