SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Inadequate
Well-ledIs the home well managed, with a culture of high-quality care?Inadequate
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Willows Care Home is in the Inadequate tier ?, with 0 other homes in Cheshire West and Chester.
72% of rated homes here are Good or Outstanding (England: 82%).
Mr Naveed Hussain & Mr Mohammad Hussain & Mrs Anwar Hussain runs Willows Care Home, a nursing home in Chester, Cheshire West and Chester with room for 73 residents. CQC registers it to look after older people, people with dementia and younger adults. That is larger than most homes in Cheshire West and Chester, where the typical home has 39 beds.
The current CQC rating is Inadequate, published in February 2024. Responsive and well-led were also Inadequate. For safe, effective and caring, the rating was Requires improvement. That is down from Requires improvement in March 2023.
