SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Florence Grogan House Residential Care Home is in the Good, with an area to improve tier ?, with 9 other homes in Cheshire West and Chester.
72% of rated homes here are Good or Outstanding (England: 82%).
Run by Croftwood Care UK Limited, Florence Grogan House Residential Care Home is a residential care home in Chester, Cheshire West and Chester with 40 registered beds. Its CQC registration covers older people, people with dementia and younger adults.
Of the 6 closest rated homes, none is rated above it. 18 of Croftwood Care UK Limited’s 19 rated homes are Good or Outstanding (compare care home groups). There is no registered manager on CQC's register right now. 9 other homes in Cheshire West and Chester share its tier, “Good, with an area to improve”. Its kitchen was rated 5 for food hygiene in May 2026. 89% of homes in Cheshire West and Chester also score 5.
CQC's latest rating, from December 2020, is Good overall. It was Good for safe, effective, caring and responsive as well. Well-led was rated Requires improvement. That matches its previous rating, from May 2018. CQC hasn't re-rated the home for over 5 years, like 40% of homes in Cheshire West and Chester. Here is how rating age varies by council.
