Nursing home · Wiltshire

Wiltshire Heights Care Home

Cottle Avenue, Off Berryfield Road, Bradford On Avon, BA15 1FD

Good SafeEffectiveCaringResponsiveWell-led Rated 2 years ago

Wiltshire Heights Care Home is a nursing home in Bradford On Avon, run by Porthaven Care Homes Limited. It is registered for up to 63 residents and supports older people, people living with dementia and younger adults.

CQC rated it Good overall in October 2023. It was rated Requires improvement for safe. Across Wiltshire, 90% of the 156 rated care homes are Good or Outstanding.

CQC rating

Good

Published 19 October 2023 Rated 2 years ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good

Read the full inspection report on cqc.org.uk ↗

How it compares in Wiltshire

Wiltshire Heights Care Home is in the Good, with an area to improve tier, alongside 26 other homes in Wiltshire. Of the 156 rated care homes here, 90% are Good or Outstanding (England: 83%).

Outstanding 3 (2%)
Good, with Outstanding areas 8 (5%)
Good 102 (65%)
Good, with an area to improve 27 (17%)
Requires improvement 16 (10%)
Not yet rated 1 (1%)

Half of Wiltshire's ratings are more than 4.0 years old. How tiers work

See all 157 care homes in Wiltshire →

The provider's other homes

Porthaven Care Homes Limited runs 3 care homes registered with CQC: 3 Good.

Chiltern Grange Care Home
High Wycombe, Buckinghamshire · HP14 3GG · Nursing home · 75 beds

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
Haddon Hall Care Home
Buxton, Derbyshire · SK17 9NW · Nursing home · 75 beds

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago

All 3 homes run by Porthaven Care Homes Limited →

Care homes nearby

Ordinary Life Project Association - 19 Berryfield Road
Bradford On Avon, Wiltshire · BA15 1SU · Residential care home · 4 beds0.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Ordinary Life Project Association - 17 Berryfield Road
Bradford On Avon, Wiltshire · BA15 1SU · Residential care home · 4 beds0.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
Romney House
Trowbridge, Wiltshire · BA14 9BR · Residential care home · 20 beds3.4 km

Requires improvement S: InadequateE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 2 months ago
Staverton House
Trowbridge, Wiltshire · BA14 6NX · Residential care home · 20 beds3.5 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
Phoenix House
Trowbridge, Wiltshire · BA14 6RD · Residential care home · 9 beds3.9 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
Lavender House and Primrose Lodge
Trowbridge, Wiltshire · BA14 7NQ · Residential care home · 11 beds4.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

More care homes near BA15 1FD →

Key facts

Type: Nursing home
Beds: 63
Provider: Porthaven Care Homes Limited
Registered manager: Charles Osgood
Registered with CQC since: 6 December 2013
Local authority: Wiltshire
CQC location ID: 1-1028736331

Who it cares for

Older people
Dementia
Younger adults (18–65)

Service user groups registered with CQC.

Questions to ask on a visit

CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?
Is a registered nurse on site 24 hours a day?