SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Run by Medway Council, 36a Birling Avenue is a residential care home in Gillingham, Medway with 7 registered beds. It is registered to care for older people, younger adults, people with a learning disability or autism and children. It is a small home for Medway, where the median is 19 beds.
CQC rated it Good overall and in all five key questions in February 2018. That matches its previous rating, from February 2016. CQC hasn't re-rated the home for over 5 years, like 42% of homes in Medway. Here is how rating age varies by council.
None of the 6 nearest rated homes has a higher rating. CQC's register shows no registered manager at the moment. 33 other homes in Medway share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from April 2026. That is true of 94% of homes in Medway.
