SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Consensus Support Services Limited runs 82 Bear Road, a residential care home in Feltham, Hounslow with room for 5 residents. Its CQC registration covers younger adults and people with a learning disability or autism. That is smaller than most homes in Hounslow, where the typical home has 10 beds.
Its kitchen was rated 4 for food hygiene in February 2025. In Hounslow, 95% of homes score 5. Across Hounslow, 87% of rated homes are Good or Outstanding, against 82% for England. 52 of Consensus Support Services Limited’s 55 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it.
CQC rated it Good overall and in all five key questions in September 2023. That matches its previous rating, from August 2017.
