Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 7 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
F.J.J. Healthcare Limited runs Ashville House, a residential care home in Downham Market, Norfolk with room for 51 residents. CQC registers it to look after older people. That is larger than most homes in Norfolk, where the typical home has 29 beds.
The current CQC rating is Requires improvement, published in March 2019. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. Its previous rating, in August 2016, was Good, so the home has slipped. CQC hasn't re-rated the home for over 5 years, like 46% of homes in Norfolk. Here is how rating age varies by council.
87 other homes in Norfolk share its tier, “Requires improvement”. The kitchen has a food hygiene rating of 5 (very good), from July 2026. That is true of 89% of homes in Norfolk. About 0.2 km away, Diamond House is rated Good.
