Residential care home · Norfolk

Victoria Hall

New Road, Shouldham, King'S Lynn, PE33 0DF

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 4 years ago

CQC rating

Good
Published 16 November 2021 Rated 4 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Earlier ratings ?

  • June 2018GoodSECRW previous owner
  • November 2017InadequateSECRW previous owner
  • September 2016Requires improvementSECRW previous owner
  • June 2015Requires improvementSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Norfolk

Victoria Hall is in the Good, with an area to improve tier ?, with 43 other homes in Norfolk. 67% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 18 (6%)
  • Good, with Outstanding areas 12 (4%)
  • Good 123 (40%)
  • Good, with an area to improve 44 (14%)
  • Requires improvement 88 (28%)
  • Inadequate 11 (4%)
  • Not yet rated 15 (5%)

See all 311 care homes in Norfolk →

Care homes nearby

  • Mandalay
    King'S Lynn, Norfolk · PE33 9HP · Residential care home · 7 beds3.3 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • Winchley Home
    Kings Lynn, Norfolk · PE33 0NR · Residential care home · 41 beds8.1 km
    Inadequate S: InadequateE: InadequateC: InadequateR: InadequateW: Inadequate Rated 6 months ago
  • Carrstone House Care Home
    Downham Market, Norfolk · PE38 9LJ · Residential care home · 72 beds8.1 km
    Requires improvement S: Requires improvementE: InadequateC: Requires improvementR: Requires improvementW: Requires improvement Rated this month
  • Downham Grange
    Downham Market, Norfolk · PE38 9PA · Nursing home · 62 beds8.5 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
  • High Haven
    Downham Market, Norfolk · PE38 9AG · Residential care home · 40 beds8.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Diamond House
    Downham Market, Norfolk · PE38 9EJ · Residential care home · 42 beds9.3 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 8 years ago

More care homes near PE33 0DF →

Victoria Hall at a glance

Victoria Hall is an independent 42-bed residential care home in King'S Lynn, Norfolk, registered with CQC under its own name. It is registered to care for older people, people with dementia and younger adults.

CQC last rated the home in November 2021, giving it Good overall. Safe, effective, caring and responsive were also Good. Well-led was rated Requires improvement. That matches its previous rating, from June 2018.

Food hygiene inspectors scored the kitchen 5 out of 5 in February 2026. That is true of 89% of homes in Norfolk. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). None of the 6 nearest rated homes has a higher rating.