SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in January 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Diamond House is in the Good, with an area to improve tier ?, with 43 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Diamond House is a 42-bed residential care home in Downham Market, Norfolk. The home is its own registered provider. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability.
In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). Diamond House Care Home Limited has run the home since January 2025, when it changed owner. Of the 6 closest rated homes, none is rated above it.
The current CQC rating is Good, published in April 2018. It was Good for effective, caring, responsive and well-led as well. CQC rated safe as Requires improvement. The rating was carried over from a previous registration, which usually happens when a home changes owner. It was also rated Good at the inspection before, in June 2016. The rating is more than 5 years old. In Norfolk, 46% of ratings are that old (see how rating age varies by council).
