SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Kindness, compassion and dignitySome shortfalls
Independence, choice and controlGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?68%Good
See the breakdownHide the breakdown2 of 7 below good
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Capable, compassionate and inclusive leadersGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 28 good, 5 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
WT HI OpCo 1 Limited runs Capwell Grange Care Home, a nursing home in Luton with room for 146 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. That is larger than most homes in Luton, where the typical home has 18 beds.
In September 2026, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from June 2021. That is more recent than most ratings in Luton, where the typical rating is about 3 years old. Of the 33 standards CQC scored, 5 fell below good. The lowest was “kindness, compassion and dignity” (some shortfalls).
None of the 6 nearest rated homes has a higher rating. WT HI OpCo 1 Limited runs 34 care homes, and 29 of the 32 rated are Good or Outstanding. The home changed owner in June 2026. Food hygiene inspectors scored the kitchen 5 out of 5 in March 2026. That is true of 91% of homes in Luton. In Luton, 75% of rated care homes are Good or Outstanding (England 82%).
