SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in May 2026. Its rating dates from before the change. ?
Carlene House is one of 121 care homes in Croydon: a 10-bed residential care home in Purley, run by Carlene Ridge Care Home Ltd. It is registered to care for older people, people with dementia, younger adults, people with a learning disability or autism and people with mental health needs.
CQC rated it Good overall and in all five key questions in November 2019. Its rating before that, in April 2017, was the same. The rating is more than 5 years old. In Croydon, 32% of ratings are that old (see how rating age varies by council).
Its kitchen was rated 5 for food hygiene in October 2026. That is true of 79% of homes in Croydon. Across Croydon, 90% of rated homes are Good or Outstanding, against 82% for England. None of the 6 nearest rated homes has a higher rating. The home changed owner in May 2026.
