SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown4 of 8 below good
SafeguardingSignificant shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Medicines optimisationGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Consent to care and treatmentGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Responding to people's immediate needsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?64%Good
See the breakdownHide the breakdown3 of 7 below good
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 17 good, 16 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Coopers Croft is in the Requires improvement tier ?, with 13 other homes in Stoke-on-Trent.
81% of rated homes here are Good or Outstanding (England: 82%).
Coopers Croft is one of 82 care homes in Stoke-on-Trent: a 66-bed residential care home in Stoke-On-Trent, run by Ideal Carehomes (5) Limited. It is registered to care for older people and people with dementia. That is larger than most homes in Stoke-on-Trent, where the typical home has 22 beds.
0 of Ideal Carehomes (5) Limited’s 2 rated homes are Good or Outstanding (compare care home groups). Alison House CareHome Limited, 0.4 km away, is the closest home rated Good. 13 other homes in Stoke-on-Trent share its tier, “Requires improvement”. The kitchen has a food hygiene rating of 5 (very good), from September 2025. 97% of homes in Stoke-on-Trent also score 5.
CQC last rated the home in November 2025, giving it Requires improvement overall. It was Requires improvement for safe, effective and well-led as well. CQC rated caring and responsive as Good. That is more recent than most ratings in Stoke-on-Trent, where the typical rating is about 6 years old. Of the 33 standards CQC scored, 16 fell below good. The lowest was “safeguarding” (significant shortfalls).
