SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSome shortfalls
Learning cultureSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Involving people to manage risksGood
Medicines optimisationGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Grove Court is in the Requires improvement tier ?, with 49 other homes in Staffordshire.
78% of rated homes here are Good or Outstanding (England: 82%).
Run by Rethink Mental Illness, Grove Court is a residential care home in Newcastle Under Lyme, Staffordshire with 10 registered beds. CQC registers it to look after people with mental health needs. The typical home in Staffordshire has 28 beds, so this one is on the small side.
Food hygiene inspectors scored the kitchen 5 out of 5 in December 2024. 85% of homes in Staffordshire also score 5. In Staffordshire, 78% of rated care homes are Good or Outstanding (England 82%). Rethink Mental Illness runs 13 care homes, and 7 of the 13 rated are Good or Outstanding. About 0.7 km away, Chiltern Rest Home is rated Good.
The current CQC rating is Requires improvement, published in October 2024. It was Requires improvement for safe and well-led as well. CQC rated effective, caring and responsive as Good. It was also rated Requires improvement at the inspection before, in February 2024. The typical rating in Staffordshire is about 5 years old, so this one is fairly recent. 8 of its 33 scored standards were below good, including “governance, management and sustainability”.
