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Residential care home · Stoke-on-Trent

The Chimes Residential Home

6 St Christopher Avenue, Stoke On Trent, ST4 5NA

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 6 years ago
01782744944

The Chimes Residential Home is a residential care home in Stoke On Trent in Stoke-on-Trent, run by Sonic Gold Limited. It has 44 registered beds and supports older people, people living with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment.

Its latest CQC rating, published December 2019, is Requires improvement overall. It was rated Good for effective, caring and responsive. For comparison, 81% of care homes in Stoke-on-Trent are rated Good or Outstanding. The rating is 6 years old. CQC decides when to re-inspect based on risk, so this isn't a mark against the home, but it's worth asking what has changed since.

CQC rating

Requires improvement
Published 7 December 2019 Rated 6 years ago
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Older rating. Published 7 December 2019, 6 years ago. CQC prioritises inspections by risk, so many well-run homes go years without a visit. We never rank a home lower for an old rating. Check the CQC website for anything newer.

Read the full inspection report on cqc.org.uk ↗

How it compares in Stoke-on-Trent

The Chimes Residential Home is in the Requires improvement tier, alongside 14 other homes in Stoke-on-Trent. Of the 77 rated care homes here, 81% are Good or Outstanding (England: 83%).

  • Outstanding 3 (4%)
  • Good, with Outstanding areas 3 (4%)
  • Good 49 (60%)
  • Good, with an area to improve 7 (9%)
  • Requires improvement 15 (18%)
  • Not yet rated 5 (6%)

Half of Stoke-on-Trent's ratings are more than 6.7 years old. How tiers work

See all 82 care homes in Stoke-on-Trent →

Care homes nearby

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