SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Croftdown House is one of 121 care homes in Croydon: a 10-bed residential care home in Coulsdon, run by Supreme Care Services Limited. It is registered to care for people with a physical disability and people with mental health needs.
In June 2019, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in November 2016. CQC hasn't re-rated the home for over 5 years, like 32% of homes in Croydon. Here is how rating age varies by council.
None of the 6 nearest rated homes has a higher rating. Supreme Care Services Limited runs 5 care homes, and 4 of the 5 rated are Good or Outstanding. CQC's register shows no registered manager at the moment. The kitchen has a food hygiene rating of 4 (good), from July 2026. 79% of homes in Croydon score the top mark of 5. Across Croydon, 90% of rated homes are Good or Outstanding, against 82% for England.
