SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Crystal Court is one of 196 care homes in North Yorkshire: a 60-bed nursing home in Harrogate, run by Highgate Care Services (Yorkshire) LTD. It is registered to care for older people, people with dementia and younger adults. The typical home in North Yorkshire has 29 beds, so this one is bigger than average.
In February 2020, CQC gave it Good overall, and Good for each of the five key questions too. That is up from Requires improvement in January 2019. The rating is more than 5 years old. In North Yorkshire, 49% of ratings are that old (see how rating age varies by council).
4 of Highgate Care Services (Yorkshire) LTD’s 7 rated homes are Good or Outstanding (compare care home groups). The nearest home with a higher rating is Vida Grange (Outstanding), 0.6 km away. The kitchen has a food hygiene rating of 5 (very good), from September 2025. That is true of 94% of homes in North Yorkshire. Across North Yorkshire, 86% of rated homes are Good or Outstanding, against 82% for England.
