SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Family Investment (Four) Limited is in the Outstanding tier ?, with 16 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Family Investment (Four) Limited is a 8-bed residential care home in Canterbury, Kent. The home is its own registered provider. Its CQC registration covers people with a learning disability or autism. The typical home in Kent has 24 beds, so this one is on the small side.
There is no registered manager on CQC's register right now. It is the only Outstanding home among the 7 closest. Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England.
CQC's latest rating, from September 2019, is Outstanding overall. It was Outstanding for caring and responsive as well. Safe, effective and well-led were rated Good. Its previous rating, in February 2017, was Good, so the home has improved. The rating is more than 5 years old. In Kent, 45% of ratings are that old (see how rating age varies by council).