SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Greenbanks is in the Good, with an area to improve tier ?, with 43 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Greenbanks is a 20-bed residential care home in Canterbury, Kent. The home is its own registered provider. It is registered to care for older people, people with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment.
Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from January 2025. 90% of homes in Kent also score 5. The nearest home with a higher rating is Family Investment (Four) Limited (Outstanding), 0.0 km away.
CQC's latest rating, from August 2021, is Good overall. It was Good for safe, effective, caring and responsive as well. For well-led, the rating was Requires improvement. Before that, in September 2019, it was rated Requires improvement. At over 5 years old, this rating is older than most. 45% of ratings in Kent are as old (how rating age varies by council).
